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540.662.3630

dave@heplerhomes.com

540.662.3630

dave@heplerhomes.com

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Home
About
Lots for Sale
House Plans
Custom Home Builder
FAQ
Login
- Client Access
- Realtor Access
Contact
- Careers

dave@heplerhomes.com

Home
About
Lots for Sale
House Plans
Custom Home Builder
FAQ
Login
- Client Access
- Realtor Access
Contact
- Careers

Home
About
Lots for Sale
House Plans
Custom Home Builder
FAQ
Login
- Client Access
- Realtor Access
Contact
- Careers

Hepler Homes Service Survey

Thank you for using Hepler Homes’ award-winning services! We would love to hear about your Hepler Homes experience. Please fill out the survey below to let us know how we did.

1.

During the sales process, was everything explained properly?

Yes No

Comment

2.

How was your experience with the design process? (Blueprints, kitchen, design, etc.)

Excellent Very Good Good Fair Needs Work

Comment

3.

How was the selection process?

Excellent Very Good Good Fair Needs Work

Comment

4.

Were the suppliers friendly and helpful?

Excellent Very Good Good Fair Needs Work

Comment

5.

Did you find the communication process through the online portal (CoConstruct) with suppliers, contractors, etc. helpful?

Excellent Very Good Good Fair Needs Work

Do you have any feedback on how to improve this process?

6.

Were you happy with the way change orders and financials were handled?

Excellent Very Good Good Fair Needs Work

Comment

7.

How would you rate the walkthroughs (initial meeting, framing walkthrough, and final walkthrough)?

Excellent Very Good Good Fair Needs Work

Comment

8.

Was your home completed in a timely manner?

Yes No

Comment

9.

Were you happy with the quality of the materials and workmanship?

Yes No

Comment

10.

Was our office personnel friendly and helpful?

Excellent Very Good Good Fair Needs Work

Comment

11.

Were our field personnel friendly and helpful?

Excellent Very Good Good Fair Needs Work

Comment

12.

Were all of the workers friendly and helpful?

Excellent Very Good Good Fair Needs Work

Comment

13.

How stressful was this experience, on a scale of 1-10?

1 - Not Stressful 2 3 4 5 - Somewhat Stressful 6 7 8 9 10 - Very Stressful

If so, what could make it less stressful?

14.

Do you have ideas or suggestions about how we can improve the home building experience?

Hepler Homes – Custom Homes the Shenandoah Valley and Loudoun County, VA

© 2025 Hepler Homes, Inc.

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Terms of Use | Privacy Policy

© 2025 Hepler Homes, Inc.

Hepler Homes – Custom Homes in Winchester VA, Fredrick County VA, and Warren County VA

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